Unlock all of the amazing resources that we have available below to help engage your students and help them toward reaching their language learning goals! Use this support site to find a variety of Instructions, Resources, Tutorials, and Videos.
(please note that you will require the following password to unlock some of the resources mentioned above: email ANNIE for password)
For students who do not have access to the internet at home, follow these steps at school to allow students to work in Offline Mode for Mobile App. Once the device is connected to the internet the lesson will sync to the student's account.
Technical Issues - Product Support Team available 24/7 to help with issues regarding student computers, headsets, or mobile devices
Phone: (877) 223-9848 Option 2
Live Chat: http://support.rosettastone.com
Product Usage Questions - Implementation Team is available 9am-8pm EST to answer questions about using the program with students
Phone: (877) 223-9848 Option 3
Self-Help - Use the Support Portal for guides, documents, and articles that will help answer any questions you have
For some products and services ECISD contracts with third-party providers and does not have full control over such online content. When you click to these links you are leaving the ECISD website. If you use assistive technology and have trouble accessing information through a third-party provider you may contact our ECISD webmaster for assistance. We will make every reasonable attempt to work with the vendor to address your concern.